Innovative Requirement Elicitation through Design Thinking - Part 2 (for Financial Sector)

To uncover innovation opportunities within an organisation it is important to look at problems and situations with a user-centric mindset; to think differently to search for novel alternatives to existing solutions and to embrace an experimental attitude to iteratively discover what is truly useful, feasible and viable. Such skills are at the heart of good design, and they actually can be learned and honed.

Highly interactive and done through a blend of facilitated and e-learning, this course comprises 2 parts, both inter-connected but designed for participants at different phases of their design thinking journey.

At the end of the training, the participants will

• reframe business problems to set the foundation for innovation
• acquire a technical understanding of designing user experience across channels - mobile, tablets, web, etc.
• master the skills needed to sustain creative-thinking capabilities in your organisation
• learn the basics of storytelling and create a powerful narrative to successfully drive change in your organisation
• learn practical tools to drive innovation process and gain new perspectives in leading change initiatives

Project manager, business analyst, Tech product managers or any professionals in IT solutioning, and product development responsibilities.