IT Infrastructure and Operations Management

It provides participants with deeper insights into IT infrastructure and IT Service Management, the core operations management functions of financial institutions and how the practice is carried out in accordance with the required service standards.

At the end of the training, the participants will

• gain insights into IT infrastructure and IT Service Management, the core operations management functions of financial institutions
• understand how this practice is performed in accordance to the required service standards and regulatory requirements
• understand how the data centre infrastructure facilities and processes are handled and how the performance of system and network administration services are measured
• appreciate how the Business continuity and Disaster recovery are planned and executed.

Professionals keen to embark or transition into a cyber security or cloud computing roles within the financial services industry