Stakeholder and IT Outsourcing Contract Management

In this training, the participants will understand the importance of stakeholder management, strategic planning, stakeholder communication strategy and the salient points in managing stakeholders’ expectation. They will also learn how to do due diligence and comply with the regulatory requirements of outsourcing as cloud-based services are adding to the family of financial services offered by Financial Industry.

In this module, the participants will

• understand the importance of stakeholder management strategic planning and the key components for consideration in the planning.
• learn about the stakeholder communication strategy
• learn the salient points in managing stakeholders’ expectations and in containing escalation and conflicts
• learn the range of added controls and due diligence applicable in outsourcing
• be aware of the regulatory and compliance requirements of outsourcing and are able to identify the key clauses and service requirements and controls to incorporate in the outsource/vendor contracts.

Professionals keen to embark or transition into a cyber security or cloud computing roles within the financial services industry